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Black Tie Plumbing

📍 1121 Fountain Pkwy, Grand Prairie, TX 75050 📞 (214) 983-8731 🌐 Website
4.4 (218 reviews)
Open ⋅ Closes 12 AM
Plumber

Review Summary

Black Tie Plumbing receives consistently positive reviews. Customers praise their thorough assessments, fair pricing, efficiency, and professionalism. Specific technicians like Ben, Blake, and Matt are frequently commended for their expertise, communication, and problem-solving skills. Customers appreciate the prompt service, cleanliness, and the company's ability to handle complex issues, including leak detection and repair. Matt, in particular, is lauded for going above and beyond, advocating for customers and ensuring quality work.

Black Tie Plumbing thumbnail

4.4

(218 reviews)

5 ★83%
4 ★1%
3 ★2%
2 ★3%
1 ★11%

Chessa Jones

Was very pleased with the job. First of all, the assessment and estimate were thorough and fair. They were much more comprehensive than any other estimate provided. They were able to finish my job ahead of schedule for a fair price. We are very pleased with Pedro and Jose! Thank you both. Super friendly, super efficient, and minimum intrusion to our home and life.

Jasmine Warren

My experience with Black Tie Plumbing was EXCEPTIONAL!! My technician Ben was prompt, professional and friendly. He quickly assessed the problem, thoroughly explained the work flow and ensured everything was cleaned up afterwards. There was an issue that came up during the job that he wasn't familiar with and he used his resources to resolve the matter. It was greatly appreciated! I have family coming into town this weekend and clogged drains was not on the menu. I highly recommend Black Tie Plumbing! Even Ms. Deanna in the office was friendly and professional! 10/10

Lesli Crawford

We had Blake from Black Tie out to find a leak and make the repairs. We were in great hands with Blake! He found the leak under the slab behind the hot water heater. It was a reasonable price to find it, the. He came back out and found not one but two leaks! They covered the garage floor and walls with plastic, hand dug out the dirt and buttoned it up again. Happy with the end result and the reasonable price.

Yale Fairchild

Matt at Black Tie is awesome. He took the time to explain each situation and discuss options. I bid out some of the work just to be sure and Black Tie came back the most affordable. Great to have a plumber you can trust.

Charles Meade

Had an outdoor faucet line blow in the backyard, called Black Tie, and in under 2hrs they were at my house, diagnosed the problem, offered solutions, we agreed on one, priced fairly, and Blake got to work. Blake, is awesome!! Super nice and knowledgeable guy, actually found a simpler solution and got it fixed quickly! Thank you Blake and Black Tie!!

Barbara Eubank

I am a new BlackTie convert. We recently had a leak of unknown location. BlackTie sent out their leak expert. Within an hour of his arrival, he found it to be deep underground in the front yard. He immediately called for the BlackTie plumbing crew to come repair it. They were there that afternoon. It was seamless with just one phone call. I received texts and emails of who was arriving. Each was courteous, responsible, respectful and knowledgeable of what they were there to do. Thank you BlackTie

Jim Cates

Black Tie Plumbing is a great company. Used them day for a stoppage situation and we were really happy with the outcome. Blake was very professional. Thank you very much!

Maria Tabachnikova

I want to leave my best review for Matt from BlackTie Plumbing. They made great job for us with repairing our full bathroom leak, that included digging under the house. They also identified another leak in a different location, that was repaired by another company earlier. Matt went above and beyond helping us to fix the issue. We had another company working on this other issue and Matt spent his time on coming back to our house multiple times pointing the issue to another company that was struggling to identify it. Matt was advocating for us when we discussed the issue with another company, that tried to charge us twice for the same thing. It was definitely much above Matt's responsibilities and I deeply appreciate all he has done for us. If not Matt then we would be paying again for other repairs that were not necessary to have and we would still have our pipe leaking. Matt came to our house to confirm that the repair was done properly and then was reaching out later to confirm that the city plumbing test passed successfully. I really appreciate Matt from Black Tie Plumbing and everything that he has done for us! I wish all plumbers were so fair and trustful! Thank you!